RMA is an important aspect of our business and we have been continuously striving to improve the service levels to provide an excellent support service to our partners.
Any request for return of product is reviewed against our RMA policy and any applicable manufacturer regulations. Any questions regarding WME or Manufacturer return policies should be directed to Westcon ME RMA Representative at Fazlur.Rehman@westcongroup.com or +971 4 812 0429
Requesting an RMA Number
To place an RMA request, please proceed to Westcon ME RMA portal.
If you do not have your login credentials, please mail at Fazlur.Rehman@westcongroup.com and our Westcon ME RMA Representative would help you with all necessary information.
In order to generate an RMA request following information should be kept handy to complete or verify the information required in the form
Our RMA Representative would then contact the respective partners on the next proceedings. The RMA Portal also provides the status information on all the open RMA requests generated by the partners.