SMEC Solutions

Terminal and Application Endpoints

From the cost-effective 1600 series to the class-leading 9600 series there is an IP terminal to suit any need and any budget. Avaya also boasts one of the most comprehensive and diverse range of IP Terminals on the market today.

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IP Office Editions

IP Office Essential Edition allows businesses to implement effective call management processes and efficient call handling all within a server-less environment - ideal for businesses with a tight budget but still requiring high functionality.

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IP Office Worker Types

Avaya IP Office simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere.

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IP Office Call Centre

An ideal solution for managing a high volume of customer calls. Included with IP Office Advanced Edition, both agents and supervisors are provided with a range of tools to help them maximise performance and deliver a superior customer service.

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IP Office Conferencing

IP Office comes with an in-built audio conference bridge as standard. This enables businesses to eliminate the cost of out-sourced conference calls by bringing the functionality inhouse.

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End of Sale Notifications

As with any technology industry products do become obsolete from time to time. This section is updated with all of the key end of sale announcements from Avaya.

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Avaya SME Technical Support for Partners

Avaya SME Technical Support for Partners (TSP) is a global manufacturer support offer that has been developed to provide a fl exible and comprehensive service solution to meet the needs of SME Partners and end user customers.

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IP Office Overview

This latest release from Avaya introduces new packaging and feature enhancements to help Resellers increase sales and deliver business benefits to their customers.

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InTouch from AdvaTel

InTouch from AdvaTel is the UC packagae that is specifically designed with a full understanding of the different requirements of SMBs. It comibnes both internal and external contacts in one UC package.

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